What are Authorized transactions?
The payment has been authorized by the customer's bank and soon will be processed over to your account. The transactions status will be automatically updated by dLocal.
How can I filter transactions in the Merchant Dashboard?
dLocal's Merchant Dashboard allows you to filter transactions by date, payment method, status, invoice number, country, and much more. You can use the search bar located at the top of the page or the date range fields. Transaction details: You can ...
In which ways can I filter Payins transactions on my dashboard?
dLocal's merchant dashboard allows you to filter transactions by date, payment method, status, invoice number, country, and much more. You can use the search bar located at the top of the page or the date range fields. Transaction details: You can ...
What are pending transactions?
Cash payments (OXXO, Boleto, Efecty...) and Bank transfers can take 1-2 business days to be cleared. Most are cleared on the next business day (if the customer paid for it yesterday, we would receive the money today). Sometimes the customers print ...
Where can I check and manage payments?
The payments can be checked in the Merchant Dashboard, where you can see all the transactions made using dLocal. Access the dashboard and go to the transactions tab: you can check the status, and information of each payment, by clicking on it.
Why has my customer's transaction been canceled?
Payments with Alternative Payment Methods (cash, bank transfers, and e-wallets): Payment received after the expiration date. Payments without associated transactions. Payments with different amounts. Payments with credit or debit cards: Invalid ...