How long does it take for a payment to be processed?
Differently than card payments, cash payments (OXXO, Boleto, Efecty...) and bank transfers can take a couple of days to be cleared, after the customer completes the payment. The customers can generate the cash payment ticket, or bank transfer but pay for them a few days later. In these cases, it is usual that the transaction stays pending for a longer period.
- Credit and debit cards: Immediately
- Cash payments: 1 to 2 business days.
- Bank transfers: 24 hours.
How long a customer has to pay for a cash or bank transfer payment?
By standard, these payment methods have a 4-5 days expiration, but the best way is to check on the payment ticket the expiration date and pay before it.
Which payment methods does dLocal offer?
dLocal offers different payment methods in each country, but they are mainly divided between Card methods (credit and debit), and APMs (alternative payment methods: bank transfer, cash payments, and e-wallets).
What are Authorized transactions?
The payment has been authorized by the customer's bank and soon will be processed over to your account. The transactions status will be automatically updated by dLocal.
How do I know when a transaction is approved?
dLocal automatically updates the transaction status, once we detect that your customer has paid for it. Accessing the dashboard you will be able to check the transaction status description. Alternative payment methods take a little longer to be ...
What are pending transactions?
Cash payments (OXXO, Boleto, Efecty...) and Bank transfers can take 1-2 business days to be cleared. Most are cleared on the next business day (if the customer paid for it yesterday, we would receive the money today). Sometimes the customers print ...